a trading name of
Decon Contracting Limited

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Privacy Policy


What This Privacy Policy Covers


This privacy policy gives you information about how “DCL Renewables” treats the personal information which we hold about you.
At DCL Renewables, we are committed to maintaining the trust and confidence of the visitors that come to our website. In this privacy policy, we have provided detailed information on when we collect your personal information, why we collect it and how we intend to use it, as well as how we keep your personal information secure.
DCL Renewables ensures to collect and use your data in accordance with the current data protection law and the general data protection regulation which comes into place on the. Except as set out below, we do not share, or sell, or disclose to any third party, any information collected through our website.

What is Personal Data?


Personal data is defined by the General Data Protection Regulation as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

Who We Are


Decon Contracting Limited trading as DCL Renewables
Reg No. 084440299, and it has been registered in UK
Our registered office can be found at Unit 3 Arrow Business Center, Perivale, Middlesex, UB67LA.

Information: Collection, Use and Grounds for Processing


The information DCL Renewables collects, and processes is summarised below:

The information you give to us:
This includes but is not limited to information about yourself which you provide to us via our website contact forms, telephone, email, or in person.

Name
Home and/or business address as appropriate
Email Address
Phone Number

The Bases on Which We Process Information About You


1. When you buy a product or service from us a contract is formed between you and us. To carry out our obligations under that contract we must process the information you give us including but not limited to your personal information. Personal information includes but it’s not limited to: names, telephone numbers (mobile and landline), personal and/or business address, email address, bank details required for processing transactions.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

How Do We Use Your Personal Data?


Under the GDPR, we must always have a lawful basis for using personal data. We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract. For this purpose, we maintain a customer database.

We process your information for the following purposes:
To communicate with you to provide you with information you have requested regarding the products and service we offer including providing you with an estimate or a quote
Provide you with the services you have purchased or requested from us
For administration, compliance, organisation and operational purposes throughout various company departments.

Data Retention


As required by law, we do not retain any personal data for any longer than is necessary in light of the purpose(s) for which that data is collected, held, and processed. Please refer to our Data Retention Policy. These periods may be extended if, for example, there is a legal dispute between us or where we reasonably believe a longer retention period is justified. We may also keep your information for longer if we are required by law to do so.

Transferring and Storing Data


We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

How We Share Your Information


We share your information throughout various departments within our organisation in order to oblige with our contractual duties to you.
We will share your information with third parties when we are legally obliged to do so.
We do not sell or share your information to third parties for marketing purposes.
We will not share any of your personal data with any third parties for any purposes, subject to some important exceptions mentioned below.
We do not share your personal information with third parties unless we are legally obliged to do so, we need to comply with our contractual duties to you or protect our rights and legal position in the event of legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

Please find below a list, including but not limited to, the groups of people your information will be shared with: insurance carriers, fraud agencies, credit reference agencies, accountants, regulatory authorities, financial institutions, subcontractors. Some third parties may receive data from us that they will process in their own right.

Your Rights


You have the following rights under GDPR:

  • You have the right to be informed about the collection and use of your personal data
  • You have the right to be informed about the purposes for processing your personal data, the retention periods for that personal data, and who it will be shared with
  • You have the right to access a copy of the information we hold about you which is usually referred to as ‘subject access request’.
  • You have the rights to erasure, restriction or suppression of your personal data. We do not have to delete your data in certain circumstances such as if we need your data to defend a legal claim or we are prevented by the law from deleting it
  • You have the right to have inaccurate personal data rectified, or completed if it is incomplete
  • You have the right to data portability which means you can request your data to be transmitted in structured, commonly used and machine-readable formats
  • In certain circumstances you have the right to object to the processing of your personal data
  • You have the right to object to decisions made about you based solely on automated means without any human involvement. DCL Renewables does not use automated decision making

You can exercise these rights by making a written request to us. You have the right to raise a complaint if you are concerned about how we process your data by contacting us. Contact details are in ‘How Do I Contact You’ section at the end of this Privacy Policy. In the occasion that you are not satisfied with our response you can contact the information commissioner’s office.

How Can I Access My Personal Data?


If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held.) This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal address in ‘How Do I Contact You’ section at the end of this Privacy Policy. To make this as easy as possible for you, a subject access request form is available for you. You do not have to use this form, but it is the easiest way to let us know everything we need to know to respond to your request as quickly as possible.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a reasonable fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 30 days. Normally, we aim to provide a complete response, including a copy of your personal data within that time.
In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

How Do I Contact You?


To contact us about anything to do with your personal data and data protection, including to make a subject access request, please address it to below details,
Click here for a Subject Access Request form:
Email Address: info@dclrenewables.co.uk
Telephone Number: 08002465047
Postal Address: Unit 3 Arrow Business Center, Perivale, Middlesex, UB67LA.
Last Updated – 01/08/2024